Shipping policy
Shipping Policy
Distort Tees
Last updated: [05/27/2026]
Thank you for shopping with Distort Tees! We are committed to providing you with high-quality products and reliable shipping services. Please review our shipping policy below.
Processing Time
- All orders are processed within 2-5 business days (excluding weekends and holidays) after receiving payment confirmation.
- During peak seasons or promotional periods, processing times may be extended.
- Custom and print-on-demand (POD) items may require additional processing time depending on the complexity of the design.
Shipping Time & Methods
We offer shipping to multiple destinations worldwide. Estimated shipping times vary based on the shipping destination and method selected at checkout.
- United States: 5-12 business days
- Australia: 7-15 business days
- Canada: 7-15 business days
- United Kingdom & Europe: 7-20 business days
- Rest of the World: 10-25 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, and unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on the shipping destination, weight, and selected shipping method.
- Standard Shipping: Calculated at checkout
- Express Shipping (if available): Additional charges may apply
Free shipping promotions may be available for select products and regions.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. Please allow 24-48 hours for tracking updates to appear.
Customs, Duties & Taxes
- International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
- We are not responsible for delays caused by customs clearance procedures.
Shipping Address & Undeliverable Packages
- Please ensure that your shipping address is entered correctly. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- If a package is returned due to an incorrect address or failed delivery attempt, additional shipping fees may apply for reshipment.
Lost or Stolen Packages
- If your package is marked as "Delivered" but you have not received it, please check with neighbors, your local post office, or the carrier before contacting us.
- We are not responsible for lost or stolen packages once they have been marked as delivered. However, if you experience an issue, please contact us at
support@distorttees.com, and we will do our best to assist you
Contact Us
For any shipping-related inquiries, feel free to reach out to us at:
📞 Phone: +61 2 9211 8777
📧 Email: support@distorttees.com
📍 Physical Address: 76 Devonshire Street, Surry Hills NSW 2010, Australia
📦 Warehouse in the US: 8720 NW 21st Ave, Miami Florida, United States
Thank you for choosing Distort Tees! Happy shopping! 🎉